All estimates/quotes are based on our understanding of your requirements and the given time-frame. Any changes to the functionality, including micro-improvements, may incur additional costs. Please ensure and clarify your requirements in a face-to-face meeting. By accepting a quote, you agree to the terms and conditions of Max Vision Solutions Private Limited. Acceptance can be verbal, by email, by payment of initiation, or by signing a quote.
Clients should ensure that we have included all requirements in the quotes/proposals/estimates and that we fully understand their requirements. Clients must provide clear guidelines along with the flow or specific details they may require. When such details are not provided, we will proceed with our understanding of the requirements and quote accordingly. If a discrepancy arises at a later stage, it may lead to additional costs to accommodate the changes. Thus, it is essential to clarify every aspect of your website development and ensure that you have been quoted for the right requirements.
If there is no response from the client's side for a maximum of two months without any prior message, then the project will be considered closed. To restart the project, mutual conditions will apply. Any complexity related to specific tasks must be advised in advance and included in the proposal for costing purposes. We operate in good faith and rely on our clients to disclose the full picture at the time of quotation. Any discrepancy arising due to unclear requirements will not be borne by Max Vision Solutions Private Limited.
There are limited man-hours allocated to each task, including Project Management and Digital Strategist/Business Analyst. Minor changes may be included within the allocated hours, which will be analyzed on a case-by-case basis. Max Vision Solutions will make every effort to complete the project/changes in the given timeframe. Reasonable delays are accepted if functionalities are redefined or modified. Any delays at the client's end may delay the project and proposed timeframes and may incur additional costs.
Any bugs (programming errors) reported during or just after the development do not attract additional charges. Any re-work on an already completed task will attract additional charges. Any changes in the design after design approval will incur additional charges. Any modifications requested during development or after the Go-Live approval will incur additional charges. All additional work over and above the estimates is charged separately. Under no circumstances will Max Vision Solutions be liable for any delays caused by a change in the project brief.
Website/application content and all related materials need to be provided to us within the first two weeks of starting the project. Any delays thereafter may delay the project and may incur additional charges if it goes beyond a reasonable timeframe.
Our websites/applications are generally tested on PCs and include near recent versions of the following browsers: IE, Firefox, Chrome & Safari. If you require testing to be done on any other browser, please let us know in advance. Responsive/multi-device compatible web pages are tested on iPhone and iPads. If you require testing to be done on any other device, please discuss it in advance.
If your website/application is not hosted on a Max Vision Solutions Private Limited server, any additional man-hours required due to any server or network-related issues are not covered in our quotes and may be charged separately. Please note that at any stage during the project, stalling the project for over two calendar months will incur $99/week in administration costs. Furthermore, it may increase the previously approved estimates. If you require the project to be put on hold, please advise us in writing in advance. To put the project on hold without incurring additional charges, we will need the account to be up to date based on the work done. Further details can be discussed if such a situation arises.
Max Vision Solutions' software codes (not including open-source software) are copyrights of Max Vision Solutions. The codes can be handed over at an additional cost for use once all previous invoices are settled, on the condition that the codes are used only for use or modification for re-use for further development for the specified client or subsequent owners of that legal entity. Under no circumstance will the codes be allowed to be used for re-selling or duplication purposes.
Max Vision Solutions CMS is a proprietary CMS of Max Vision Solutions. Max Vision Solutions owns copyrights to all codes written for any client, unless arrangements are made prior to the start of the project. Max Vision Solutions warrants a license to use any custom-built software for the client, for their use only. This license is granted while paying for the hosting.
Max Vision Solutions CMS cannot be transferred to any external host; this includes any access to the software codes. The website or software application will be designed to be deployed on the web, using a commercial-grade web server or a similar setup. Depending on your website traffic, the website may not perform if deployed on a generic office network environment. Depending upon the functionalities required, there may be 3rd party components such as Third-Party Payment Gateways or SSL certificates involved in building a website/application. Although Max Vision Solutions does its best to recognize the suitability of any such component, any unforeseen limitations of 3rd party components are beyond our control. Any third-party component purchase costs (such as SSL, Payment gateway, Google Adwords, Plug-in licenses etc) are not included in our quotes.
Max Vision Solutions takes no responsibility for open source products such as WordPress, Open Source carts, Joomla, etc. It is the client's responsibility to update all components and third-party software. We strongly recommend taking regular backups to avoid any disruptions. Max Vision Solutions offers packages in coordination with third-party providers. Changes to the third-party provider’s rules and policies may ultimately affect the services we provide or the terms and conditions herein. The client must recognize that there may be unforeseen circumstances that can delay the development process, especially concerning the integration of third-party software. We will do our best to complete the project as agreed in the proposal. As long as it is within a reasonable period, the client agrees not to penalize us for any genuine delay when every effort is made to keep the project on the proposed schedule.
Domain registration/renewal charges are not included in any project/proposal unless mentioned otherwise. If required, a separate quote will be submitted for approval by the client. Hosting charges are not included in the quotations unless mentioned otherwise.
Max Vision Solutions can organize an appropriate hosting solution if required. A separate quote will be submitted and approved by the client. If clients decide to organize their own hosting, they should consult with us before finalizing the type of hosting and database, ensuring it meets the requirements of the technology used for development. Please note that we require full access with hosting support for testing and deploying the application. Max Vision Solutions will not be liable for any delays or errors caused by the direct or indirect actions of the hosting company.
Max Vision Solutions generally builds and tests the websites/applications on our own servers or hosted domains. We cannot provide access to our test servers and test websites to clients or any third party. The website/application can be transferred to a nominated 3rd party server upon full payment of all invoices and dues. Notwithstanding any other provision in the agreement, in consideration of the Customer entering into this agreement with Max Vision Solutions, upon full payment of any outstanding invoices, Max Vision Solutions will grant an unconditional license to the Customer to reproduce, publish, communicate, use, exploit, vary, or otherwise deal with 1) the graphics, 2) texts, and 3) images used in the published website and associated form and functionality. This does not include intellectual property relating to the production of the website, including digital strategies, programming codes, database structures, scripts, forms, or functionalities. All communications/correspondences are generally conducted via email. It is the client's responsibility to keep us updated with their relevant email addresses.