At Max Vision Solutions Private Limited, we are committed to providing quality services to our clients. We understand that there may be instances where you need to cancel a project or request a refund. Below are our policies regarding refunds and cancellations:

Refund Policy:

• Milestone-Based Projects:

  • Partial refunds will only be considered for the current ongoing milestone in the project.
  • Refund requests must be made before the completion of the current milestone.
  • Once a milestone is completed, it is no longer eligible for a partial refund.
  • Refund requests must be accompanied by a valid reason and justification for the partial refund.
  • The partial refund amount will be calculated based on the remaining work yet to be completed in the current milestone.

• Non-Refundable Services:

  • No refunds will be provided for domain hosting and SSL registration or renewal services.
  • Once these services are initiated or renewed, they are considered non-refundable.

• Project Commencement:

  • Once the project has commenced and the initial milestone has begun, no refunds will be issued for any completed milestones.

Cancellation Policy:

1. Cancellation of Projects:

   • If you wish to cancel a project before it has commenced, please inform us as soon as possible.
   • Projects that have already commenced are not eligible for cancellation.

2. Refunds for Cancelled Projects:

   • If a project is cancelled before it has commenced, a full refund may be provided.
   • Refunds for cancelled projects will be processed within 15 working days.

Contact Us:

If you have any questions or concerns regarding our refund and cancellation policy, please feel free to contact us at hello@maxvisionsolutions.com. We value your business and aim to provide clear and fair policies for all our clients.